Privacy Policy
CheckZap
Privacy policy for the CheckZap desktop app on macOS and Windows.
Contents
1. Privacy Policy for CheckZap
CheckZap is a desktop application for check printing and check management on macOS and Windows. This Privacy Policy explains what data we collect, how we use it, and your choices.
Who we are: CheckZap is provided by Conroe Smart Tech LLC, Texas.
2. Platforms covered
This policy applies to the CheckZap desktop app on:
- macOS
- Windows
3. Data we collect
We collect only the data needed to operate app features you use.
Account and identity data
Email address and user account ID (for sign-in, authentication, and account access).
App content data
Payees, payee categories, check history, and other app records that you choose to store or sync.
Financial-related app data
Check-related values may be processed when you use cloud-enabled features (such as cloud sync, AI pay-stub parsing, or remote print workflows).
Local device data
Bank routing number and bank account number are stored locally on your device for check creation. These full sensitive numbers are not intended to be synced to cloud services.
4. Optional feature data sharing
Some features send data off-device only when enabled or used by you.
Cloud sync
Selected records are synced to backend infrastructure to support account-based restore and multi-device continuity.
AI pay-stub import
Uploaded pay-stub files/text may be sent to AI processing services to extract payroll/check information.
Remote print
Generated check PDF content may be uploaded to remote print infrastructure for print job delivery. See Section 11 for how long it is kept.
5. Face ID, Touch ID and fingerprint
You can optionally lock CheckZap, and optionally sign in, with Face ID, Touch ID or fingerprint, depending on your device. The check is handled entirely by your device's operating system. CheckZap never receives or stores biometric data.
If you turn on biometric sign-in, your email and password are stored only in your device's secure keychain or keystore.
6. Contacting support in the app
Messages you send with Contact support in the app are stored with your account so the CheckZap team can reply to you in the app and by email.
With your permission, a message includes app details: app version, device type, operating system version and print layout. It never includes bank or account numbers or signatures.
Support messages are erased when you delete your account.
7. Staying signed in
The CheckZap app stays signed in on your device until you sign out or delete your account.
The CheckZap web portal signs you out after 15 minutes of inactivity.
8. How we use data
We use data for:
- App functionality and core operations
- Account authentication and security
- Data sync/restore and user-requested cloud features
- Customer support and issue resolution
- Service reliability and fraud/security prevention
9. Tracking and advertising
CheckZap does not use your data for cross-app tracking.
CheckZap does not use third-party advertising SDKs for behavioral ads.
10. Legal basis and consent
Where required by law, we process data based on:
- Performance of the service you request
- Your consent for optional cloud/AI features
- Legitimate interests in security, reliability, and abuse prevention
11. Data retention
Local data stays on your device until you delete it or uninstall the app.
Cloud-stored data is kept while your account is active and is erased when you delete your account (see Section 12).
Remote print PDFs: the check PDF sent to a print user is stored only so it can be printed. It is deleted 24 hours after the print job finishes, fails, is cancelled or expires. A job that is not printed within 24 hours expires.
Print job records: who printed, when, and the job status (not the PDF) are kept as part of your account history until you delete your account.
Temporary processing data for operational workflows may be retained for limited periods needed for service/security.
12. Deleting your account
You can delete your account in the app under Settings → Account & plan → Delete account. To confirm, type your account email, then press and hold the delete button.
Deletion is immediate and permanent:
- Your login is closed and all your sessions are signed out at once.
- Your account's cloud data is erased in the same request: profile, payees and categories, check history, bank account details stored in the cloud, signature backups, pay stub records, paper layouts, support messages, locations, print users and their print jobs, and stored files.
- Remote print jobs that are still waiting are cancelled, and your print users lose access immediately.
- The CheckZap data on the device you used to delete your account is wiped.
- Backup files you exported yourself are not touched.
What we keep: only your email address in a normalised form (lower-case, with Gmail dots and +tags removed), the account role and the dates. We keep this so that email address cannot be used to sign up or sign in again, which prevents abuse of free trials and fraud.
A deleted account cannot be restored, including by support. If the erase step fails for any reason, it is retried automatically every day until it completes.
13. Your choices and rights
You may:
- Choose whether to use optional cloud features
- Request access to or correction of your cloud account data
- Delete your account and its cloud data at any time in the app (see Section 12)
- Contact us for privacy requests at texassoftwarehub@gmail.com
14. Security
We use reasonable technical and organizational safeguards to protect data in transit and at rest.
15. Children's privacy
CheckZap is not directed to children under 13, and we do not knowingly collect personal data from children under 13.
16. International data processing
Depending on infrastructure providers, data may be processed in countries outside your location, with appropriate safeguards where required.
17. Changes to this policy
We may update this policy from time to time. Updated versions will be posted on the privacy policy page with a revised effective date.
18. Contact
For privacy questions or requests: